About This Privacy Policy
This Privacy Policy governs your use of the Website and any content or services made available through rivomediamgmt.com (the “Website”), operated by Rivo Media Management LLC (“Rivo Media Management,” “Company,” “we,” “our,” or “us”).
Rivo Media Management helps e-commerce businesses turn website visitors into customers through digital marketing and conversion-focused services. Our website describes services such as paid search campaigns, conversion rate optimization, website analytics, social media marketing, email marketing, campaign tracking, and performance reporting. The exact services provided depend on the scope agreed with each client.
This Privacy Policy explains how we collect, use, store, and disclose personal information and describes the choices and rights available to you.
This policy applies to Website visitors, prospective and existing business clients, suppliers, business partners, and individuals whose information we process in connection with our services.
By using our Website, you acknowledge this Privacy Policy. Where applicable law requires consent for specific processing activities, we will obtain consent as required. This policy forms part of the terms governing your use of our Website, subject to applicable law.
We may update this policy periodically. Changes will be published on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
Collection of Information
What information we may collect and how we obtain it.
1.1. Information You Provide
We may collect personal information when you submit a contact form, request information about our services, request a consultation, or communicate with our team. This information may include your name, company name, email address, telephone number, business address, job title, and the contents of your inquiry.
1.2. Client and Marketing Project Information
If you contact us about our e-commerce marketing services or become a client, we may process project briefs, website URLs, campaign goals, advertising preferences, audience or performance reports, creative assets, service requirements, meeting notes, and communications needed to plan, deliver, review, and improve the agreed marketing work.
Where we process information on behalf of a business client, our handling of that information may also be governed by our agreement with the client.
1.3. Information from Third Parties
We may receive relevant information from clients and from tools or platforms they authorize us to use, such as website analytics, advertising, social media, email marketing, or e-commerce platforms. This may include campaign results, aggregated website activity, or account and project information needed to provide the requested services.
We expect third parties to have the appropriate rights and permissions to share such information with us. We handle the information according to the purposes for which it was provided and applicable legal requirements.
1.4. Cookies and Website Technologies
Our Website may use cookies, pixels, web beacons, and similar technologies to support essential functionality, remember preferences, analyze Website performance, and understand visitor interactions.
Cookies: Cookies are small text files stored on your device. They may help maintain Website functionality, remember preferences, and understand how visitors use our Website.
Web Beacons and Pixels: If implemented, these technologies may help measure Website usage, communications, or marketing performance.
IP Addresses: Our Website or hosting providers may automatically collect IP addresses, referring URLs, browser information, access times, and other technical data for security, analytics, and performance purposes.
Device and Browser Information: We may collect information about your device, operating system, browser type, language settings, and Website interactions.
Where required by law, we will ask for consent before using non-essential cookies or similar technologies. If a cookie preference tool is available on the Website, you can use it to change your choices. You can also manage cookies through your browser settings; blocking essential cookies may prevent some parts of the Website from working properly. See the separate Cookie Policy below for more details.
1.5. Children's Privacy
Our services are intended for businesses and adults acting in a professional capacity. The Website is not designed to knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate steps where required by law.
1.6. Billing and Payment Information
If we charge for agreed marketing services, we or our payment or invoicing providers may process billing contact details, invoice records, payment status, and transaction references needed to administer the client relationship. The website shown here primarily presents marketing services and does not itself establish that online checkout is available.
Any payment information collected by third-party payment providers is subject to their applicable privacy and security practices. We do not claim to collect or store payment-card or bank-account information directly unless that functionality is actually implemented.
Disclosure of Personal Information
When information may be shared with other parties.
We may disclose personal information when necessary for the purposes described in this policy and as permitted by applicable law.
2.1. Service Providers
We may share information with service providers supporting Website hosting, technology infrastructure, communications, security, analytics, and other business operations. These providers are expected to handle information in accordance with applicable agreements and their authorized purposes.
2.2. Marketing, Analytics, and Platform Providers
We may share the minimum information reasonably needed with providers supporting website hosting, analytics, advertising campaign management, social media publishing, email communications, project collaboration, security, and reporting, where those tools are used to deliver our services.
Depending on the project, shared information may include business contact details, campaign settings, website or advertising identifiers, creative files, and performance metrics. We do not need shipping addresses or inventory records to provide ordinary e-commerce marketing services unless a specific agreed project requires them.
2.3. Client Reporting and Deliverables
When we manage or analyze marketing activity for a client, we may provide that client with campaign summaries, website performance insights, conversion reports, and other deliverables agreed as part of the service. Clients remain responsible for ensuring they have the rights and notices required for data they provide to us.
2.4. Legal Requirements
We may disclose information to courts, regulators, law enforcement agencies, or other authorized parties when required or permitted by law, or when reasonably necessary to protect our rights, investigate suspected fraud, resolve disputes, or prevent harm.
2.5. Business Transactions
Personal information may be transferred in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
2.6. Aggregated and De-Identified Information
We may use or disclose aggregated or appropriately de-identified information for reporting, analytics, and business improvement where it cannot reasonably be used to identify an individual.
We do not represent that all disclosures described above are free from privacy-law restrictions. Where applicable law provides rights to opt out of certain sales, sharing, or targeted advertising, we will honor those rights as required.
Third-Party Privacy Practices
External services and websites.
3.1. Third-Party Cookies and Technologies
Third-party services integrated into our Website may use their own cookies or similar technologies, subject to their configuration and applicable consent requirements.
We do not control the independent privacy practices of third parties. Please review their privacy notices for further information.
3.2. External Links
Our Website may contain links to third-party websites or services. These links are provided for convenience and do not imply endorsement.
We are not responsible for the content, security, or privacy practices of websites that we do not operate or control. We encourage you to review their privacy policies before providing personal information.
Cookie Policy
How cookies and similar technologies may support the website and marketing insights.
Cookies are small text files saved by a website in your browser or on your device. Similar technologies, such as pixels, tags, and local storage, may help a website remember settings, understand traffic, measure campaign performance, and improve the visitor experience. The technologies actually used depend on the features and third-party tools enabled on the Website.
4.1. Types of Cookies
- Strictly necessary cookies: Help core website features, security, page navigation, and basic preferences work. These generally cannot be switched off through the Website.
- Functional cookies: May remember choices such as language or other preferences to make repeat visits more convenient.
- Analytics and performance cookies: If enabled, help us understand aggregate traffic, page interactions, referral sources, and how visitors use the Website so we can improve content and usability.
- Advertising and campaign measurement cookies: If enabled, may help measure marketing campaign activity, attribute visits or conversions, or support relevant advertising on third-party platforms.
4.2. Your Cookie Choices
Where applicable law requires consent, optional analytics or advertising cookies should only be activated after you make the required choice. If a cookie banner or preference control is provided, use it to accept, reject, or adjust optional cookies. You can also delete or block cookies using your browser settings. Your browser may provide instructions in its help menu.
4.3. Third-Party Cookies
Services embedded in or linked from the Website, including analytics, advertising, social media, scheduling, or video tools, may set their own cookies when enabled. Those cookies are governed by the relevant provider's policies and settings. We do not control cookies placed directly by third parties, so please review their notices for more information.
4.4. Changes to This Cookie Policy
We may update this Cookie Policy if our website features, service providers, or legal requirements change. Any updates will be posted on this page. Please revisit this section periodically to review the current information.
Your Privacy Rights
Your choices and applicable legal protections.
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have rights to data portability, withdrawal of consent, or opting out of certain data processing activities.
To exercise an applicable right, contact us using the details below. We may request information necessary to verify your identity and will respond within the timeframes required by law.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
Contact Information
Get in touch about privacy-related questions.
If you have questions about this Privacy Policy, our use of cookies, or the handling of your personal information, please contact us.
Questions about your privacy?
Contact Rivo Media Management LLC with questions about this Privacy Policy, cookie preferences, or how information is handled when you explore our e-commerce marketing services.